Vitor Hugo – Casual Sneakers

If you are not completely satisfied of your order within 30 days of receiving it.

We will offer a full refund or replacement of your slippers!

For exchanges or returns, contact us here: info@vianelle.com

How long will it take to ship my order?

We will process your order within 2-3 business days. Once your order ships, it will take about 8-25 Days for your order to arrive, depending on your country.

We only ship to these countries:

Europe (8-20 business days): Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden, UK, Norway, Switzerland,Turkey

Middle East (12-25 business days):Lebanon, Israel, Jordan,
Saudi Arabia, Kuwait, Qatar, Bahrain, United Arab Emirates,
Oman, Yemen.

North america (10-15 business days): USA, Canada

Oceania (12-18 business days): Australia, New Zealand

All days are counted in working days
Due to the situation regarding COVID-19, delivery times may be delayed.
However, this is unpredictable and depends on the local situation regarding COVID-19..