If you are not completely satisfied of your order within 30 days of receiving it.
We will offer a full refund or replacement of your slippers!
For exchanges or returns, contact us here: info@vianelle.com
How long will it take to ship my order?
We will process your order within 2-3 business days. Once your order ships, it will take about 8-25 Days for your order to arrive, depending on your country.
We only ship to these countries:
Europe (8-20 business days): Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden, UK, Norway, Switzerland,Turkey
Middle East (12-25 business days):Lebanon, Israel, Jordan,
Saudi Arabia, Kuwait, Qatar, Bahrain, United Arab Emirates,
Oman, Yemen.
North america (10-15 business days): USA, Canada
Oceania (12-18 business days): Australia, New Zealand
All days are counted in working days
Due to the situation regarding COVID-19, delivery times may be delayed.
However, this is unpredictable and depends on the local situation regarding COVID-19..
Free delivery on orders over €120
Returns within 14 days.
Try us for 14 days. Not in love? Full refund..
Simple exchange and return policy for your peace of mind.
